What to Do If You Expect Abuse

If you suspect nursing home abuse or neglect, obtain names, addresses and telephone numbers of all witnesses. Attempt to photograph the scene where the injury occurred and all visible injuries (bed sores, cuts, bruises, etc.). Do not talk to anyone about the incident or injuries other than an attorney and the victim’s personal physician. Consult an attorney before you or your loved one answers any questions from nursing home management or insurance company representatives. Contact you or your loved one’s personal physician, and describe as accurately as possible how the injury occurred, and all symptoms and complaints associated with the incident. Make sure you notify the physician of any changes in memory, increased confusion or disorientation, however minor these changes may seem at the time. Obtain and keep receipts for all expenses relating to the incident.